SHARP IT AGENT: One-stop Computer & Network Support

Nowadays information technology is a key of success for small and medium-sized enterprises when they are trying to expand their business. However, some enterprises may not have necessary resources to handle IT problems as facing difficulty of employing IT talents or high cost of solution fees.

SHARP strengthens IT AGENT team in 2015 to provide one-stop computer and network support, more options of hardware products. Our clients are able to achieve highest operating efficiency with limited resources.

We dedicate to provide high efficiency and low cost IT solution to enterprises in last 40 years. IT AGENT is experienced to provide the best IT and network support to enterprises with excellent technical know-how and rich of IT and network knowledge. From now on, enterprises no longer invest huge resources in IT department and able to focus on developing their core business.

Cisco Premier Partner

As a Cisco Premier Partner, we offer integrated solutions of Networking, Security ,Cloud and video conference for faster business transformation.

  • Corporate Router/ Switch
  • Advanced Malware Protection (AMP)
  • Cisco Umbrella
  • Meraki Firewall
  • Video Conference System

IT Hardware / Software

We fully understand that enterprises concern the risk of investing IT hardware, therefore, IT AGENT will provide the consultation service to client in order to understand their problems and provide a procurement plan based on budget.

  • Lenovo/Zotac Desktop Computer, Laptop, Server
  • InFocus Projector
  • Microsoft® Office/ Server Operation System
  • Kaspersky Anti-Virus

Data Backup

Private Cloud: NAS (Network Attached Storage) is cross-platform cloud based storage system which enables you to backup, synchronise and share files anytime without using third-party data centre. The privacy of enterprise is protected by original security system of NAS.

Ease of Use: NAS supports different file formats and high-speed transfer, what you need to do is only “Drag and Drop” files. NAS is available on various devices, including mobile devices, to access files. With auto scheduled backup function, you don’t need to take risk of manual backup.

  • Synology® DiskStation Tower
  • Synology® Rack Station

Network Setup

Network Design: SHARP can setup regional network to connect all office devices of enterprises and divide it into serval independent networks as different needs. For example, two regional networks can use two individual servers separately but sharing the same copy machine which is most suitable for those companies using shared office.

Network Support: The network using the hardware and routing service provided by SHARP is capable of handling high network traffic of sizable enterprises, transferring data easily and defending malware by using high security protection. Enterprises can use routers to setup wireless network, consequently, it minimises the constraint of routing.

Printing Management Solution

SHARP provides a high efficiency printing management solution which enables you to reduce printing cost by a centralized control of the access right of differenct departments or indivdual and a centralized management of a large number of copiers at one portal.

  • PaperCut MF is a print management software. It can track user activity with web-based management portal, supports different operation systems and provides detailed printing report.

  • Kayleigh is a cost accounting and access control software, which can track all printing and scan jobs. It also can set the print quota of color document to reduce the total cost.

Document Management Solution

The solution of combining copier and document management system enables you to scan, print and manage workflow easily.

  • ABBYY® FineReader® is a PDF editor with OCR function. After you scan documents, FineReader® uses OCR to convert it as an editable PDF, users can edit, extract and search any text and tables inside PDF files, add electronic signatures and combine different types of file as single PDF.

  • ABBYY® FlexiCapture® is an intelligent platform which can extract the content of documents and categorise it into corresponding file types automatically. It saves more times on handling varied of work

  • M-Files® is an intelligent document management system which enables you to manage different types of file on your computers or cloud platform fluently.