FAQs - Refrigerator
Why are the sides of refrigerator always hot? Is it normal?
It is normal because the radiation pipe is installed at two sides of refrigerator. When the refrigerator is operating, heat is released out via the two sides and thus the temperature is relatively higher at two sides. To ensure adequate ventilation for the refrigerator, it is recommended to provide space of 6cm on both sides and at the back, and space of 9cm above the refrigerator.
Why is the refrigerator not cool enough?

Please try to adjust the temperature control knob at the freezer and the refrigerator shelf respectively to lower temperature. In addition, do not block the outlet and inlet of the cool air circulating circuit with foods or containers and do not store excessive foods and containers.

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