Please refer to the following table:
| Model | Default web page password | Default panel password | |
| User Name | password | ||
| MX-2700G/3500N/4501N/6201N | admin | admin | admin |
| MX-M450U/M620U, AR-M351U/M451U/M350/M450 AR-M276/M316/M206/M620U |
admin | Sharp | 00000 |
On the PC side, right click the “Network Scanner Tool” icon. Select the “Automatic Profiles Update” and then click the “Update Now”. Press “Close” when finished update.
Please press the 
key, until the “0” shown.
Clean the long, narrow scanning glass.
Please ensure the LAN cable connected to the machine.
Turn off the machine power. Release the scan head locking switch
Adjust the bypass guide to the size of the loaded paper.
The server was down during the scanning of the original. Ensure the PC was turn on.
You can found out the Serial Number on the front page of the Sharpdesk Installation Guide.
Please try to retrieve the serial number on the PC, which is installed Sharpdesk.
Step1: Click“START”
Step2: Click“Run”
Step3: Type“regedit”and press“OK”.
Step4: Display the information of
"HKEY_LOCAL_MACHINESOFTWARESharpLabsSharpdesk" key.
Step5: Double click “Serial”, this is the serial number for Sharpdesk installation.
Step6: Close the regedit.
